Bos Ideal

Sebuah survey terbaru yang dilakukan oleh DDI menjelaskan bahwa mayoritas sebesar 57% keluar dari pekerjaannya karena bos mereka. Bahkan 14% dari 57% tersebut keluar tidak hanya sekali tetapi beberapa kali dari pekerjaan hanya karena masalah dengan bos mereka. Hanya 12% yang menyatakan tetap di pekerjaannya meskipun bermasalah dengan bos, dan sebanyak 32% baru mulai berfikir akan keluar.

Sebegitu dahsyatnya pengaruh seorang bos kepada keberadaan anak buahnya. Memangnya bos seperti apa sih yang diidamkan oleh mereka? Ada nggak sih bos yang ideal di dunia nyata? Pemain MU pasti mencari sosok pengganti Sir Alex Ferguson. Liverpool sedang menikmati masa bulan madu dengan Juergen Klopp. Klub basket San Antonio Spurs pasti khawatir kehilangan Greg Popovich.

Topik ini sudah ada sejak dulu kala, dan sudah banyak teori dan buku yang ditulis. Mulai dari Kurt Lewin dengan 3 gaya kepemimpinan otoriter, partisipatif dan delegasi, kemudian Jim Collins dengan Good To Great, sampai dengan Dave Ulrich dengan Leadership Code-nya. Semua teori tentu bagus disimak dan yang lebih penting lagi adalah mengambil pelajaran untuk diterapkan dalam keseharian kerja kita.

Memimpin dengan visi dan nilai tertentu. Seorang pemimpin harus memiliki visi, kemana arah tujuan pelaksanaan tugas. Dia harus mampu meyakinkan bahwa destinasi akhir misalnya adalah ke Bandung. Dengan demikian anak buah tidak ada yg berfikir tujuan akhir mereka di Medan atau Denpasar. Untuk bisa mencapai destinasi tersebut, seorang pemimpin harus memiliki nilai tertentu. Bahwa semua penumpang di bis menuju bandung tersebut perilakunya harus (misalnya) transparan, memiliki integritas dan bertanggung jawab. Dia adalah orang pertama yang harus menjadi contoh dari perilaku tersebut dalam perjalanan ke Bandung.

Mampu mengambil keputusan strategis. Tentu perjalanan ke Bandung tidak akan semudah yang kita bayangkan. Banyak keputusan yang harus diambil. Kendaraan apa yang digunakan. Ketika jalan tol ditutup, harus reroute lewat mana. Berapa pemberhentian yang akan dilakukan dan dimana. Mengambil tindakan kalau ada penumpang yang “nakal” tidak sesuai dengan nilai yang disepakati. Kesemua itu menuntut seorang pimpinan harus memiliki kemampuan untuk mengambil keputusan. Mana keputusan yg boleh didelegasikan ke supir dan mana keputusan strategis yg harus dia ambil sehingga destinasi dapat ditempuh sesuai dengan waktu yang direncanakan.

Mempersiapkan anak buah untuk menjadi pengganti. Seorang pemimpin harus mampu mengidentifikasi anak buah yang potensial yang akan menggantikan dirinya. Kita tidak mengetahui apakah sepanjang jalan kondisi pimpinan akan baik-baik saja, atau kurang sehat atau bahkan harus keluar dari bis karena ada keperluan lain. Pemimpin sudah mempersiapkan bahwa perjalanan harus tetap dilakukan dengan siapa menjadi pimpinan. Sang calon pengganti tidak bisa serta merta siap, namun harus sering diajak diskusi. Diberi penjelasan. Ditambah pengetahuannya. Diberikan cara untuk mencari jalan keluar apabila ada halangan. Dengan demikian, sang calon pengganti ini akan siap bila tiba waktunya di sepanjang perjalanan harus menggantikan. Jangan sampai malah sang pengganti mengubah tujuan tidak ke Bandung, malah ke Serang. Kemudian menyalahkan pimpinan yang lama karena mengambil tujuan ke Bandung.

Terus menerus belajar untuk memahami perkembangan di seputar dunia kerja. Sepanjang perjalanan ke Bandung pasti akan banyak dinamika. Ternyata ada opsi kendaraan yang lebih baik. Ada bis yang lebih nyaman. Kecepatan bis sebaiknya berapa agar lebih efisien. Alternatif rute baru sehingga bisa lebih efektif mencapai tujuan. Kesemua informasi itu tidak akan diperoleh apabila pimpinan tidak mau belajar atau mendengar masukan tentang hal yang baru. Ketika seorang pimpinan selalu merasa lebih benar dan lebih paham dari yang lain, maka sudah bisa diproyeksikan bahwa destinasi akhir tidak akan tercapai. Semua halangan dan semua tantangan selama perjalanan perlu didiskusikan bersama untuk memastikan perjalanan dapat berjalan sesuai dengan rencana. Gagal untuk menerima masukan mengenai rute alternatif baru misalnya, akan membuat bis kita akan tertinggal dengan bis lain yang tujuannya sama.

Sekali lagi memang tidak ada rumus pimpinan yang ideal seperti apa. Tapi setidaknya berdasarkan survei, studi banding, riset akan diperoleh karakter umum seorang pemimpin. Karakter umum ini bisa berbeda setiap orang. Menurut kamu sendiri boss yang ideal kriterianya seperti apa?

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