Change Power Index: Seberapa mampu untuk berubah?

Di dunia yang konstan dengan perubahan, seberapa siap organisasi Anda menghadapi perubahan? Apakah organisasi Anda akan “menari” bersama perubahan, atau tergilas olehnya?

Untuk menjawab pertanyaan tersebut, hal yang harus dilakukan pertama kali oleh organisasi adalah memahami kapasitas diri sendiri untuk berubah. As Peter Drucker said, “You can’t manage what you can’t measure”. Namun, belum ada alat yang dapat mengukur kapasitas organisasi dalam beradaptasi menghadapi perubahan.

Dalam Harvard Business Review edisi Juli 2021, konsultan Bain & Company’s memperkenalkan sebuah metric yang dapat mengukur kemampuan organisasi untuk berubah yang dinamakan Change Power Index. Metric ini didapatkan setelah mempelajari inisiatif transformasi yang dilakukan oleh perusahaan-perusahaan selama satu dekade lebih. Dari risetnya, mereka menemukan 9 elemen Change Power yang dapat memprediksi kemampuan perusahaan dalam beradaptasi menghadapi perubahan (lihat tabel). Untuk mengetahui Change Power Index sebuah organisasi, pegawai mengisi survey mengenai ke 9 elemen di dalam organisasi mereka. Dari survey tersebut, organisasi akan mengetahui kekurangan dan kelebihan mereka di tiap elemen, mengetahui ranking/posisi Change Power mereka dibandingkan dengan organisasi lain dan kemudian menentukan langkah selanjutnya dalam transformasi.

Bain & Company’s mengetes metric tersebut untuk mengetahui hubungannya dengan performa organisasi. Mereka berkolaborasi dengan 2.000 pegawai dari 37 organisasi global dengan industri yang bervariasi dan menemukan bahwa Change Power Index berbanding lurus dengan performa organisasi. Organisasi dengan Change Power Index yang lebih tinggi menghasilkan lebih banyak profit, lebih cepat mengumpulkan revenue, memiliki Pimpinan dan budaya organisasi yang dinilai lebih baik oleh pegawai, dan memiliki lebih banyak pegawai yang engaged dan inspired.

Berdasarkan survey kepada 2.000 pegawai dari 37 organisasi tersebut, Bain & Company’s membuat 4 kategori besar dari kacamata kapabilitas organisasi untuk berubah yaitu:

Dengan mengukur dan memahami kapasitas organisasi sendiri untuk berubah melalui Change Power Index, organisasi dapat menentukan langkah selanjutnya maupun langkah perbaikan yang diperlukan untuk menjadi organisasi yang resilient di dunia VUCA.

Jadi, seberapa mampu organisasi Anda untuk berubah?

Photo credit: Freepik

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3,588 thoughts on “Change Power Index: Seberapa mampu untuk berubah?

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